Dave Willcock, Profile Waterjet Cutting:
"I am very loyal to Jet Edge. Over the last four and a half years, I have known from one day to the next that I made the right decision. Jet Edge's technical support has been absolutely outstanding. They have looked after me like I am their only customer. It’s never felt like I’ve made the wrong choice. Nothing has ever been backordered. Jet Edge's service is great, and the fact that I can get a hold of a living person who can answer technical questions 24 hours a day is worth gold. Jet Edge's product gives me very little trouble and it is easy to fix, it is easy to set up, it requires very little special fixturing of parts, and it is very predictable compared to conventional machining."
Mark McCabe, Creative Edge Mastershop:
"I've developed a relationship with Jet Edge, and relationships are very important in business. Jet Edge treats me like they know me, and with respect and good response. I can call Jet Edge and say 'Can I talk to Jude [Jet Edge President Jude Lague]?’ and they will let me talk to Jude. A lot of companies won't let you talk to the president unless you are a president. Jet Edge is more like family. Everyone is on a first-name basis."
David Abare, New England Die Cutting:
"It's the most reliable piece of equipment we've ever invested in. It's a versatile machine, meaning that it can cut anything, anyway, anytime … By far, Jet Edge has done everything they said they would. Their service has been fabulous. "
< Read New England Die Cutting's Case Study
Tony Yaroshak, Stainless Steel Technology:
“[Jet Edge abrasivejet] revolutionized our business. It was the best way to go. It's been an excellent, excellent boon to us. I can now cut thick aluminum up to 6 inches (0.152m), same with the steel. Now there are no limits. The waterjet is able to cut any type of material. Last winter we used it to cut holes in 6-inch manganese steel. It was a very hard problem. It's an almost impossible job other than with waterjet."
< Read Stainless Steel Technology's Case Study